WRAPTORHelp & Docs

Plans — pick the subscription that fits your shop

Who it's for

Plans is for the owner or manager who decides what Wraptor costs and what it unlocks. Starting a trial, upgrading as you grow, and managing your card and invoices all live here. Day-to-day staff never see this — only a Manager can touch billing.

Where it fits

Your plan is the gate in front of the whole app. On a paid or trial subscription you get the full app; without one, Wraptor sends you to the plan picker. Your tier also quietly decides how far some features stretch — how many people you can add, how many locations, how much file storage, how many AI generations a month, and whether extras like your in-app inbox, your shop website, and proofing are switched on. You choose a plan once at sign-up (with a free trial), then manage it anytime from Billing → My Subscription (in the "More" menu) or Settings.

A separate Free Claim tier exists for shops that claimed their directory listing — it's marketing-tools-only and skips the dashboard. Everything below describes the paid plans and the trial.

Overview

One self-serve plan, priced by what you add. Every paid trial starts with a 30-day free trial — no credit card required.

PlanPer monthPer yearIncludesEverything on?
Wraptor$79$7901 seat · 1 location · 10 GB storage · 25 AI credits/mo · 2 newsletters/wkYes — every feature, from seat one
FranchiseContact us—Unlimited seats, locations, storage, AI creditsYes

There's no tier ladder to climb — one plan, and you scale it with add-ons instead of upgrading:

Add as you growPrice
Extra seat+$20/mo
Extra location+$29/mo
Extra storage+$5 per 100 GB/mo
AI credit packsfrom $15, one-time top-up

Monthly or annual. A toggle on the picker switches between the two. Annual bills at 10× the monthly price — so you get two months free. (Wraptor is $79/mo or $790/yr instead of $948.)

What's included: the full job board, quotes, proofs, calendar, invoicing, CRM, inventory, WraptorMail (your in-app shop inbox), your own shop website, client proofing, directory leads, Wrap Studio AI, custom branding, newsletters, and the AI assistant — every feature, on the $79/mo base, from seat one. Nothing is feature-gated; price only scales with how many seats, locations, storage, and AI credits you need.

Founding shops: the first 50 shops lock in 5 seats, 2 locations, and 50 AI credits/mo for $99/mo — for as long as they stay subscribed. The pricing page shows a live count of spots left; when it hits zero, the offer disappears.

Franchise is for unlimited everything and is set up by talking to our team — it isn't on the self-serve picker.

Already subscribed on the old ladder? Shops that signed up before the one-plan pricing change keep their original plan and price for as long as they stay subscribed — Designer ($25/mo), Installer ($49/mo), Shop ($150/mo), Pro Shop ($250/mo), and Multi-Shop ($400/mo) aren't going anywhere. Nothing changes unless you choose to switch to the new plan from the billing portal.

Screens & navigation

There are two places plans live:

  1. The plan picker (/select-plan) — where you start your trial. You land here automatically when you sign up, or whenever your shop has no active subscription. It shows one card for Wraptor ($79/mo) with a crew-size slider — drag it to add seats and see your live total — plus a Monthly / Annual toggle. Franchise isn't shown — contact us for that.
  2. Billing → My Subscription — once you're in, your live plan, usage meters (seats, locations, storage, AI credits), and a Manage Subscription button live in the Billing screen (in the "More" menu) on the My Subscription tab. The same panel is reachable from Settings. Manage Subscription opens our secure Stripe billing portal, where you add or change your card, switch plans, download invoices, or cancel.

Capabilities

Start free

  • Begin any paid plan with a 30-day trial — no card up front. You get the full app immediately.

Right-size as you grow

  • Add seats, locations, storage, or AI credit packs any time — there's no tier to jump to, just capacity you add as you go.

Manage billing safely

  • Add or update your card, switch plans, download past invoices, and cancel — all from the Stripe portal, which never exposes card numbers to Wraptor.

See where you stand

  • Usage meters on the My Subscription tab show how close you are to your seat, location, storage, and AI-credit limits before you hit them.

Step-by-step tasks

  1. Start a free trial

    1. Sign up — you'll land on the plan picker (/select-plan).
    2. Toggle Monthly or Annual (Annual gives you two months free), and set your crew size on the slider.
    3. Click Start 30-Day Free Trial. No card is required.
    4. You go straight into the app; a first-run picker and a setup checklist help you finish setting up your shop.

  2. Add seats or locations

    1. Open Billing → My Subscription (Manager only).
    2. Click Manage Subscription to open the billing portal.
    3. Adjust your seat or location count; the portal handles proration and your card.

  3. Add or update your payment card

    1. Billing → My Subscription → Manage Subscription.
    2. In the portal, update your payment method. (You'll be asked for a card when your trial converts to paid.)

  4. Download an invoice or receipt

    1. Billing → My Subscription → Manage Subscription.
    2. Find the invoice in the portal's billing history and download it.

  5. Cancel

    1. Billing → My Subscription → Manage Subscription → Cancel.
    2. Your shop stays active until the end of the paid period.

  6. Move to Franchise (unlimited)

    1. Contact Wraptor — Franchise is set up for you, not self-serve.

Settings & permissions

Who can manage billing Only a Manager can start a trial, change plans, or open the billing portal. Other roles who reach the plan screen see a "Subscription Required — contact your administrator" message. There's no separate "billing" toggle to hand out; it's tied to the Manager role.

Trial → paid A trial runs 30 days. To keep going, add a card through the billing portal before it ends. If a trial lapses, you'll see a "Your trial has ended" prompt to pick a plan.

If a payment fails Wraptor gives you a grace period — the app keeps working and a banner asks you to fix your card. After the grace window, the shop goes read-only (you can view but not change things) until payment succeeds. Update your card from the portal to restore full access right away.

Canceled A canceled subscription blocks the dashboard at the end of the period and routes back to the plan picker. Your data isn't deleted — resubscribe to pick up where you left off.

Tips & common pitfalls

  • The trial needs no card. You can explore the entire app for 30 days before paying. Add a card only when you're ready to continue.
  • Free Claim is not a shop plan. It's the marketing-tools-only tier for claimed directory listings — it doesn't open the dashboard. To run a shop, pick a paid plan.
  • Branding, WraptorMail, and a website are included from day one. There's no feature to unlock — the $79/mo base plan ships with custom branding, WraptorMail, and your shop website out of the box.
  • Annual = two months free. Paying yearly bills at 10× the monthly rate, so you skip two months versus paying month-to-month. Toggle to Annual on the picker to see the discounted per-month figure.
  • Watch the meters before you hit a wall. Adding a teammate past your seat count, a location past your limit, or uploading past your storage cap is blocked until you add capacity. Check Billing → My Subscription to see your headroom.
  • AI credits reset monthly. Wraptor includes 25 AI credits a month; it refills about every 30 days. Heavy AI users can buy credit packs (from $15) any time.
  • Run low? Buy a top-up. Beyond your monthly pool you can purchase one-off AI credit packs; topped-up credits sit in a persistent balance that doesn't expire at month-end. Wraptor uses your monthly allowance first, then draws from the balance. The credits card in your dashboard shows both numbers and the buy button.
  • Past-due ≠ locked out immediately. A failed payment gives you a grace period before the shop goes read-only — fix your card in that window and nothing is interrupted.
  • Billing changes go through the portal. Plan switches, cards, invoices, and cancellation all happen in the Stripe portal via Manage Subscription — that's the one place to manage money.
  • Franchise is a conversation. Unlimited everything is sales-led; reach out rather than looking for it on the picker.
  • Already on a legacy plan? Nothing changes. Shops that signed up before the one-plan pricing change keep their original Designer/Installer/Shop/Pro Shop/Multi-Shop price and limits unless they choose to switch.
  • Onboarding — the first-run picker and setup checklist that greet you right after you start a trial.
  • Settings — also hosts the Subscription panel, usage meters, and Manage Subscription button.
  • Team — your seat count is your plan's included seats; adding people past it adds a metered seat.
  • Inbox — WraptorMail is included in the Wraptor plan from day one (legacy Shop-plan-and-up subscribers keep it too).
  • Files — uploads count against your plan's storage cap.
  • Marketing — newsletters, Studio, and the AI Writer are paid-plan features.
  • Invoicing & billing — billing your customers (separate from paying for Wraptor); lives in the same Billing screen.
  • Workflow map · Personas