Question 1

Do all plans include every feature?

Accepted Answer

Yes. Every plan — including Starter at $100/mo — includes the full platform: job board, CRM, invoicing, inventory, WraptorMail, Wrap Studio, client proofing, customer job tracker, and built-in intelligence. The only differences between plans are user count, locations, storage, and AI credits.

Question 2

What are AI credits?

Accepted Answer

AI credits are used for content generation in Wrap Studio (showcase images and video clips). Everyday AI features like email auto-tagging, lead detection, smart replies, and inventory parsing are free on all plans and do not use credits.

Question 3

What happens if I run out of AI credits?

Accepted Answer

Wrap Studio features pause until your credits refresh next month. All other AI features (email intelligence, lead detection, command bar) continue to work. You can also purchase additional credits if needed.

Question 4

What is WraptorMail?

Accepted Answer

WraptorMail is a smart business email built into Wraptor. Every plan includes a WraptorMail inbox. It auto-tags leads, links emails to jobs, and sorts vendor conversations.

Question 5

Can I use my own domain for email?

Accepted Answer

Yes. All plans support custom domains for WraptorMail (e.g., team@yourshop.com).

Question 6

Is there a contract or setup fee?

Accepted Answer

No contracts, no setup fees. Pay month-to-month and cancel anytime. All plans include onboarding support.

Question 7

Can I switch plans later?

Accepted Answer

Yes. Upgrade or downgrade at any time. Changes take effect on your next billing cycle.

EVERY FEATURE.
EVERY PLAN.

Starter

Pro

Business

Franchise

How AI credits work

Frequently asked questions

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EVERY FEATURE.EVERY PLAN.